The art of the phone interview

According to the U.S. Bureau of Labor Statistics, Florida’s unemployment rate in October was 11.2% and in Miami-Dade County, where I live, it was 11.8 percent. Um. Yeah. That’s a lot of people. That’s a lot of people out clogging traffic in the middle of the day. That’s a lot of people competing for the same job. Every job listing gets dozens and dozens of inquiries the first day it goes public. Which means one discerning hiring professional must sift through the pile and conduct phone interviews to narrow down the process.

Before, a phone interview consisted of a brief hello with a couple of random questions. Its main purpose was to ascertain if you indeed had a pulse and if you were able to speak English and to make sure that you could formulate coherent sentences in said language. Today, the phone interview is something much more formal. And it could be the make or break of the entire interview process. You can’t “recover” from a bad phone interview. You either are exceptional or you will be hung up on and never thought about again.

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